SHIPPING POLICY
What You Need to Know
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping charges for Your Orders will be calculated and displayed at checkout.
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Overnight delivery is only available for Orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Ego Death ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Ego Death is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Ego Death is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
RETURNS
The Small Print
Have an issue with an item? Did something arrive damaged? Please contact us for assistance.
WARRANTY INFORMATION
Our Policy
If it's broke, we fix it. If it never arrived - then you don't pay for it. We're flexible, contact us.